Overview of the MyEd App

MyEd Name of the application parents and carers use to receive messages sent by schools using IRIS Reach. is a free application providing a person A parent, legal guardian, carer, or someone responsible for a student. with communication and information features to stay in touch with what is going on at your organisation A school, multi-academy trust (MAT), single academy trust (SAT), club, nursery or organisation that uses the software..

It provides a person direct access to their student's attendance, timetable, absence records, achievements, behaviour, and more. Additionally, it allows the person to view update about your organisation. You can send messages directly to MyEd, relating to important information about their student's education and to remind them of events. A person using the MyEd app receives instant notifications when there is a new message and if required they can respond. There is no charge for the messages sent to and from MyEd.

We recommend sending the Introduction Templates to a person linked to a student to encourage them to download and use the MyEd app.

MyEd is available for both iOS Apple and Android devices. For more information, go to www.myedschoolapp.com.

In IRIS Reach, the MyEd section is used to set up and manage content that is displayed to a person using the app. The following are examples of what you can achieve:

  • Add Key Dates about events, which can be added directly to a phone or tablet calendar.
  • Select the Custom Buttons you want displayed on the My School screen and My Students screen.
  • Set up Translate Ed, allowing you to communicate with those who are not English speakers.
  • Manage blocked MyEd Users and users with or without access to My Students (to make sure a person can view the information for students to which they are linked).

When a person has downloaded the app and connected to your organisation, they can immediately send absence messages, and receive or reply to messages.

When the person opens MyEd app on their device, they receive a request to allow notifications. It is essential to allow notifications.

The person needs to search for your organisation name and enter the details for Name, Mobile Number, and Email.

To complete to process to connect to your organisation and create an account, the person needs to select Link Account. A security code is sent to the mobile number they provided. The need to enter the security code, then select Create Account. The person needs to wait for a period of time before they can view and access the sections on the app.

IRIS Reach checks the mobile number provided by the person when creating an account matches the number recorded for them in your Management Information System (MIS):

  • If the number provided matches, the students to which the person is linked are displayed on the My Students screen.
  • If the number does not match and / or is not recorded for against a priority 1 / parental responsibility contact in your Management Information System (MIS), then the My Students screen is displays No Students Found.
  • If a person has more than one student in your organisation and the person selects My Students, the relevant students are displayed.

The person can select the name of the relevant student and the MyEd app displays details applicable to the student only.