Changing Management Information System for Organisations with IRIS Reach and IRIS PlusPay

When you decide to switch to a different Management Information System (MIS) and are using IRIS PlusPay to manage payments for IRIS Reach and the MyED app, you must make sure any existing payments information remains correctly linked to students. To do this, you must log a support ticket (a Service Cloud account is required) with our Support Team.

To allow enough time for our team to prepare your IRIS Reach and IRIS PlusPay for the switch, support tickets must be logged at least a week before the date the your MIS is being changed.