View Sent and Received Communications

If you want to review all messages that have been sent and received in IRIS Reach, you can run the Audit Trails report.

  1. Go to Reports Manager > Audit Trail.
  2. Select the required message type. The following reports are available:

    • Audit Trail - Absence — details for all unauthorised student absence messages
    • Audit Trail - In App Absence Messages — details for all absence messages sent using the MyEd Name of the application parents and carers use to receive messages sent by schools using IRIS Reach. app
    • Audit Trail - Failed messages — details of all absence and group messages that were not successfully delivered
    • Audit Trail - Group Emails — details of all group emails sent
    • Audit Trail - Group Letters — details of all group letters sent
    • Audit Trail - Group Messaging — details of all group messages sent using the MyEd app or by text message
    • Audit Trail - In App Messaging — details for all messages sent using the MyEd app

    If you want to send another message or print a copy of the sent message, Select the required students, then Print Letter Automatically creates and downloads a PDF version of the message. to download a copy of the message or Send Message to send another message.