Cancel Booked Appointments

You can only cancel appointments made manually by your organisation A school, multi-academy trust (MAT), single academy trust (SAT), club, nursery or organisation that uses the software.. If a parent or carer made the booking through the link in their invite, they must cancel the booking themselves.

To cancel booked appointments on behalf of parents or carers: 

1. Find the parents' evening event they are invited to.
2. Select Manually Book.
3. Select the relevant staff member.
4. Select the relevant session.
5. In Appointment For, clear the selected student.
6. Save the details.