Manage Outstanding Payments

We recommend you regularly review and monitor any outstanding payments, so that any necessary steps can be taken to chase / recover the outstanding debt.

Export Cashless Reconciliation Report

A report listing all the arrears and balances for each selected user can be produced and exported.

  1. Select either Payments > Cashless Reconciliation.
  2. A list of users linked to the cashless catering system is displayed. Enter the required Balance Under, then select Filter.
  3. Select Select from the header bar to include all displayed users, then select Export.
  4. The file is automatically downloaded as a CSV file once generated and can be opened and printed (the method depends on the internet browser you are using).

Export Register Activity Report

  1. Select Registers > Register Activity.
  2. Select the required register from the Select Register drop-down list.
  3. Select an option from the Report By drop-down list, then select Filter.
  4. Select Select from the header bar to include all displayed users, then select Export. A message is displayed asking if you want to select users on all pages of the list. Select Yes or No.
  5. The file is automatically downloaded as a CSV file once generated and can be opened and printed (the method depends on the internet browser you are using).

Check Outstanding Payments

  1. Select Payments > Outstanding Payments.

    The number of outstanding payments is displayed adjacent to the menu option.

  2. The View Outstanding Payments window with a list of all the outstanding payments for all payment items displayed.

    If required, enter a name in Search... to display outstanding payments for specific users.

    The following details are displayed:

    • Student Name — Name of the user
    • Product — Name of the payment item
    • Purchaser Name — Name of the payee
    • Amount Paid — Amount paid so far
    • Amount Due — Amount that needs to be paid
    • Due Date — Payment Due Date
    • Days Over Due — Number of days payment is overdue

Select any of the column headers to sort them in a different order.

Select Download to automatically generate an Overdue Payments report