Update — October 2025

The following updates were made to IRIS BioStore Portal during October 2025:

New Features

None.

Fixes and Updates

  • Performance and security improvements and updates.
  • Products with long names and descriptions now display with ... to indicate there is more and the item needs to be selected to display the full details.

IRIS BioStore Portal

  • Customer Transactions report now displays correct Balance.
  • Resolved issues with part refunds not being created correctly.
  • Free Meal and Paid, Reconciliation, and Product Sales reports now load correctly.
  • When selecting Pre-Orders for multiple customers, Product Warnings applied for one customer, are no longer applied to customers without the warning.
  • Devices page is now only available for roles with management permissions.
  • Confirm Regenerate QR Code or PIN messages now displayed when Get QR or Get PIN is selected on Customers page.
  • Orders placed and cleared on Pre-Orders without leaving the page are now cancelled correctly.
  • Allergen and Product Warnings that have been removed from customer records no longer continue to display on the Customer Warning and Whole School reports.
  • Zero amount can be entered in Manage Balances for Online Deposits.
  • IRIS ParentMail balance updates no longer delayed.
  • Orders for Products with warnings matching the ones linked to Customer accounts can now be ordered after the Product Warning is removed from the Customer.
  • Whole School and Reconciliation reports now correctly have total meals paid for.
  • When Set menu to calendar end is selected, the schedule now applies correctly.
  • Last Connect now displays correctly for Devices.
  • Customer records imported from Management Information Systems (MIS) can no longer be edited.
  • Only one Cash wallets can be added as a Payment Type.
  • When upgrading from IRIS FasTrak, customer photos are now imported correctly.

IRIS BioStore Till

  • Confirm Regenerate QR Code messages now displayed when Get QR selected on Till Operators page.
  • Orders for Products with warnings matching the ones linked to Customer accounts can now be ordered after the Product Warning is removed from the Customer.
  • The Name of the till device entered in IRIS BioStore Portal, now displays on the Till screen.
  • Split transactions now display as one line on the Till Sales report.
  • Resolved issues with reclaims to be made before deposits for customers with allowances.
  • Add Operator, Edit Operator, and Delete now work correctly for users with Till Operator permissions.
  • Resolved issues with regenerated Till Operator QR codes being invalid.
  • Meal Deals can no longer be selected as a product on the Till Layout.
  • Bursary Allowance now displays as Allowance Balance on the Till.
  • Descriptions can be added when importing Customer account balances.
  • Till Preview now displays an accurate copy of the screen as it would display on the till.

IRIS BioStore Bookings

  • Orders can no longer be placed for dates set as holidays.
  • Send Reset Password option for parents and carers accounts now available in Manage Guardian for users with School Manager permissions.
  • VAT amounts now correctly display in statements for IRIS ParentMail and IRIS PlusPay accounts.
  • Duplicate parent and carer accounts no longer created if personal details have been updated when another student is linked to their account.
  • Parent and carer accounts are now correctly removed when not included in the import file.
  • The same order total amount now displays on the Customer Transaction report to match the amount in the app.
  • IRIS ParentMail linked accounts now have a message displayed when CURRENT BALANCE is zero to confirm top ups can take up to 30 minutes to be available in the app.