Synchronise Documents with IRIS Invoice Matcher

Admin access required

If an invoice fails to be received by IRIS Invoice Matcher, the software automatically tries three times to syncronise the invoice for processing. If there are still issues with the invoice after the three attempts to automatically synchronise, you can manually repoll the invoice.

Manually repolled invoices are processed when the next syncronisation of the software occurs.

Invoices that have not been synchronised are logged with an error on the Errors tab on the Server Service page.

1. Enter http://localhost:8080/ in your browser to access the IRIS Invoice Matcher Service.
2. The IRIS Invoice MatcherHome page is displayed. To view the Errors log, select the Errors tab.
   
3. Find the invoice that has not been successfully received in IRIS Invoice Matcher, then click Retry on next poll adjacent to the required invoice.
   The number of Attempts to sucessfully display the invoice is displayed. If 3 attempts have already been made, no further automatic attempts to bring the invoice into IRIS Invoice Matcher are made.