Reversing Trip Income

Some Of the nominals and ledgers used in this topic may be different to those in your chart of accounts.

If you have a trip that is cancelled and you need to reverse the income, you can cancel the receipt document.

This topic is applicable if you have used either the TRIPS ledger or COSTCTR ledger to record the income. If you have used the STUDENT ledger to record the income, you need to refund the students using BACS or Cheques. For more information, please see Refunding Trips by BACS.

1. Select Enquiries, then select Detail Enquiry from the menu.
   
2. The Detail Enquiry Criteria dialog is displayed. Select Equals from the Nominal drop-down list, then select Drill (...) in Value 1, then select AST525400 - Oth Inc-Edu trips & visits (where AST represents the location code of the nominal) from the Select a nominal dialog.
3. Select OK to confirm your selections.
   
4. The Detail Enquiry window is displayed. Right-select the document used to record the trip income - typically a nominal receipt, then select Document Enquiry from the pop-up menu.
   
5. The Document Enquiry window is displayed. Select CANCEL DOCUMENT.
   
6. The Cancel Document message is displayed. Select Yes to confirm the cancellation.
   
7. The Document Cancelled message is displayed. Select OK to return to the Document Enquiry window.
   
8. The cancelled payment lines are displayed following the original payment in the Document Enquiry window.