Cancel All Payments on a Payment Run

To make all the transactions from a payment run available for payment again, each payment document that was included must be cancelled.

1. Go to Payments, then select Payment Run History.

2. Select the required payment run.
3. From VIEW DETAILS, select ALL DETAILS.

4. Repeat these steps for each payment document relating to invoices, not the Paylist total payment document:
   1. Right-click on the document line, then select Document Enquiry.

   2. On the Document Enquiry, right-click on the document line, then select Cancel Payment.

5. The IRIS Financials Reporting Services Browser displays the document submitted for cancellation message.

   If the submitted cancellation message is not displayed, the payment has not been cancelled. To try again, close the accounts and enquiry screens, then start the cancel payment process again. Should cancelling the payment continue to be unsuccessful, log a support ticket (a Service Cloud account is required) with our support team.

6. The cancelled document (XXBX), is automatically allocated to the cancelled document XXB1. If the document has not automatically allocated, Allocate the cancelled document to the original payment document.