Retry Failed Payment Runs

If a payment run has failed to post documents in IRIS Financials, the Payment Failed state is displayed.

When trying a failed payment run again, payment runs requiring authorisation are automatically sent through the approval process again.

To try posting the documents again, for the required payment run:

1. To display the details of the errors, hover over the Warning icon.

2. Resolve the issues.

   For more help resolving issues, log a support ticket (a Service Cloud account is required).

3. Select the payment run, MORE, then RETRY.