Login to Ed:gen with Ed:gen two-factor authentication
-
When you access Ed:gen for the first time after
Ed:gen 2FA is enabled for your account,
you are shown a screen explaining that 2FA setup is required and a code has
been emailed to you:
-
You will then receive an email containing a code to verify it is you configuring
2FA.
The email is sent to the email address configured for you in Control Panel > User Accounts. If the email does not arrive please check your spam folder.
- Enter the emailed code in the screen described in Step 1 above.
- Your new 2FA configuration is displayed.
-
You are asked to configure an authenticator app with the new configuration.
Instructions on how to do this and the recommended apps are shown on screen:
Previous configurations should be removed from the authenticator app as they are now obsolete.
- Follow the instructions within the app, using either the QR code or manual entry key to authenticate the app with Ed:gen.
- Enter a new 2FA code on the screen described in Step 5 above.
- Login continues and 2FA is configured. A confirmation email is sent to you and the login will proceed.
-
Once you have logged in to Ed:gen using Ed:gen 2FA for the first time, and
have configured an authenticator app, the standard verification screen is
displayed for all future logins:
- Use your chosen authenticator app to generate a two-factor code.
- Enter your Verification Code.
-
Check Don't ask again for 7 days to store your verification
for the device/browser combination you are currently using.
You will not be required to enter another two-factor verification code for 7 days when using the same browser and machine.
Do not do this if you are using a shared computer.
- Select Verify.
What if you don’t have your smart device?
There may be circumstances in which you are unable to generate a two-factor verification code, maybe you have left your smart device at home.
In this instance, contact the Administrator so that they can generate a code on your behalf.