Incorrect FSM Allowance for Student

You need to check what the FSM allowance has been set to in FasTrak Admin. Go to the Maintenance page, followed by Settings and then Financial Setup. Select the FSM Amount and set it to the correct amount required. Note that the FSM deposits that have already been made will not be increased until the next Day End has been run.

If you wish to top up the accounts to the correct amount, select the People page and then Current People tab. Click the Search option. In the search box select the Free School Meal option, this will filter all of the people who have a free school meal. Select the green tick at the bottom of the dialog box. The Search page now has a list of all of the FSM students. Select those with the incorrect balance (pressing the CTRL key and A on the keyboard will select all) and choose to Adjust Funds. Then select the Transaction Type as FSM Deposit and enter a description, for example FSM Adjustment, and enter the amount required. You will now have topped-up FSM accounts.