IRIS KashFlow Cookie Policy

KashFlow.com uses cookies and tracking technology to improve performance and visitor experience. Cookies are small text files stored on your computer when you visit certain web pages. They are used remember your preferences and in some cases your purchases from the website. We also use cookies that enable you to more easily share pages you like via social media sites like Facebook and Twitter. They are also used to collect anonymous data about your visit (like which areas of the site you visit and for how long) to help us improve your experience of our site and eliminate errors.

Cookies are not unsafe or in themselves a threat to your online privacy as; we do not store sensitive information such as contact details or payment information, but recent legislation requires that website owners give as much information as possible about cookies used on a website and clear instructions how to refuse them, should you so choose. If you do choose not to allow cookies, please be aware that this site may not be fully functional.

For more detailed information about cookies, visit www.allaboutcookies.org.

To make this information as clear as possible, as well as listing the cookies we use, we’ve grouped them using the International Chamber of Commerce’s categorisation to help explain what they do:

  • Strictly necessary

  • Performance

  • Functionality

  • Targeting

Cookie Categories and the cookies we use:

Strictly Necessary Cookies

Our software uses essential cookies to perform activities strictly required for the operation and delivery of our services. These cookies enable functions that are vital to delivering the service you requested and do not require user consent.

Essential Cookies - Pendo:

When Pendo is used to enhance the product experience, such as improving usability, tracking feature engagement, or capturing user insights, it is classified as strictly necessary. These cookies help ensure our products operate effectively and continuously improve.

Name of Cookie Used By Description Expiry
debug-enabled Pendo Written and read when the following function is triggered: pendo.isDebuggingEnabled(). This gets and uses information from the cookie in several places, such as log.js, guides.js, and exports.js. Session
_pendo_meta.SUB_KEY_VALUE Pendo Written and read to store a hash of the current metadata so that Pendo can see when it's changed and update it. 100 days
_pendo_lastStepAdvanced. SUB_KEY_VALUE, _pendo_latestDismissedAutoAt. SUB_KEY_VALUE, and _pendo_finalDismissedAutoAt. SUB_KEY_VALUE Pendo Written and read in the web SDK to keep guides from showing again after they've been dismissed. 10 seconds
active-contexts Pendo Written and read in the web SDK based on what is and isn't logged in the console. 100 days
_pendo_guides_blocked. SUB_KEY_VALUE Pendo Avoid guide errors when we detect the visitor has an ad blocker. 30 minutes; increases to 4 hours if we don't detect an ad blocker.
_pendo_accountId. SUB_KEY_VALUE Pendo Identify and record the visitor's Account ID in Pendo. 100 days
_pendo_visitorId. SUB_KEY_VALUE Pendo Identify and record the visitor information for Pendo. 100 days
_pendo_launcher-closed.SUB_KEY_VALUE Pendo Identify and record the visitor information for use in analytics and guide delivery. 10 days
log-enabled Pendo Record additional details for troubleshooting purposes. Session

* 'Essential analytics' refers to data that is required to deliver core features of the product, such as in-app guidance and session continuity, and does not require user consent.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Please note that we treat usage of our site as acceptance of this type of cookie. While you are free to block them, if you do then we cannot guarantee that this website will be fully functional.

Cookies from this site:

Name of Cookie Used By Description
__utma, __utmb, __utmc, __utmz, __utmv, _gat, _ga, _gat_,UA-4721656-1, _gat_multisite Google Analytics Standard analytics cookie (tracks unique/returning visits + ecommerce)
mkto_trk Marketo Standard cookie used by Marketo
_vis_opt_exp, _vis_opt_s, _vwo_referrer, _vwo_uuid, _vwo_uuid_v2 Visual Website Optimiser Used to test changes on KashFlow.com, and gather data to improve user experience
zte2095 KashFlow Session Cookie
pk_uid TV Squared Used to measure the success of TV advertising
JSESSIONID, adiLP, adiS, adiV, adiVi ResponseTap Used to track the use of phone numbers on the website.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise, to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Please note that we while you are free to block Performance cookies if you do then we cannot guarantee that this website will function as expected.

Cookies from this site:

Name of Cookie Used By Description
cookiepref whole site Stores whether the cookie alert bar has been dismissed
zlcid, cfduid, zlcmid, zlcstore Zopim Used to serve live chat functionality

Targeting or Advertising cookies

“These cookies collect anonymised data and are used to deliver adverts more relevant to you and your interests, they are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.”

Please note that while you are free to block them, if you do then you may not able to use social sharing features. You can manage acceptance of targeting cookies across all websites by visiting the Network Advertising Initiative website

Name of Cookie Used By Description
APID, IDSYNC advertising.com

  KashFlow displays ads which are relevant and engaging for customers and we serve these using targeting and advertising cookies.

 

These cookies collect statistical data relating to website visits, pages visited and time spent on KashFlow. The purpose of these statistics is to segment visitors on criteria such as location and demographic indicators.

 

This enables us to serve ads which are relevant and useful to our visitors.

You can manage your advertising cookie preferences by visiting the Network Advertising Initiative opt-out page.

 

 

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