Upgrade licence

The License page shows which package you are currently licensed for, the maximum user licences, that is, the number of licences you have purchased; this is only relevant to multi-user accounts.

The screen also shows the number of licences that are allocated to users.

  1. Go to Settings and select the Licence tab.

  2. To upgrade a licence, select Upgrade Licence.

    Depending on the package that you are currently subscribing to, the screen will then display the relevant upgrade information.

  3. Select an option. The costs and features for the different packages available are displayed.

  4. Confirm your choice on the next screen. The new invoice must be paid before you can upgrade again. This will take a few days to process.

Upgrades can be done at anytime and are not restricted to your invoice date. Should you upgrade midway through your invoice period, a credit for the portion of the subscription that you have not yet used will be automatically credited against your new invoice for the upgrade.