Did my email send

Troubleshooting

If the email sends successfully to yourself… were you originally trying to email multiple people at once? If so, make sure they are formatted with a semi-colon between, for example, abc@kashflow.com; xyz@kashflow.com

If the email does not send successfully to yourself, ensure the address you have entered in Settings > Company Details is correct. Remove any extra spaces and characters not part of the address.

BCC’ing yourself on all e-mails

The best solution to reviewing / keeping a record of emails you have sent to customers is to BCC yourself on all of them. You can do this automatically via Settings >Email Options, Enable the BCC feature and enter the email address you would like to send copies to.

Now you will receive copies of invoices and quotes sent out to your customers in your email Inbox.