Adjustment and allowances submission errors
|
Error Code |
Failure Reason |
Resolution steps |
|
NINO_INVALID |
The NI number you provided is invalid. A NI number consists of 9 characters (beginning with 2 letters, then 6 digits, then a letter), e.g. TC663795B. |
InIRIS KashFlow, go to Settings > Income Tax Settings and check that the NI number and Self-employment ID are correct. |
|
CLIENT_NOT_SUBSCRIBED |
The supplied user credentials failed validation. |
Contact your agent and check they have activated adjustment and allowances submissions in their HMRC portal. InIRIS KashFlow, go to Settings > Income Tax Settings and check the NI number and self-employment ID are correct. |
|
AGENT_NOT_SUBSCRIBED |
The supplied partner credentials failed validation. |
Contact your agent and check they have activated adjustment and allowances submissions in their HMRC portal. |
|
AGENT_NOT_AUTHORIZED |
The agent is not authorised to perform this action. |
Contact your agent and check they have activated adjustment and allowances submissions in their HMRC portal. |
|
TAX_YEAR_INVALID |
Invalid tax year. |
Make sure your accounting year is in YYYY-YY format e.g. 2017-18. |
|
MANDATORY_FIELD_MISSING |
Some mandatory fields are missing. |
Ensure that all mandatory fields have been completed. |
|
INVALID_MONETARY_AMOUNT |
The amount is not in the allowed range. |
With the exception of averaging or basis adjustments, all other adjustments and allowances cannot be negative and must have up to two decimal places. Correct the amounts. |
|
INVALID_VALUE |
Either the exemption code has been provided and the exempt flag is set to false, or the exemption code is not provided when the exempt flag is set to true. |
Exemption code must not be present if the exempt flag is set to false.
Exemption code must be present only if the exempt flag is set to true.
Correct the exempt flag and exemption code. |
|
RULE_BOTH_ALLOWANCES_SUPPLIED |
Other allowances and trading income allowance is submitted at the same time. |
Provide either trading allowance or other allowances. |
|
NOT_UNDER_16 |
Cannot exempt with the exemption code 006 - Under 16 because the individual's age is greater than or equal to 16 years on 6th April of the current tax year. |
Either use another exemption code or do not use the exemption code. |
|
NOT_OVER_STATE_PENSION |
Cannot exempt with exemption code 005 - Over state pension age because the individual's age is less than their State Pension age on 6th April of the current tax year. |
Either use another exemption code or do not use the exemption code . |