Record cancelled orders
When invoices are issued, HMRC require a record to be kept, even if an order is subsequently cancelled. Rather than deleting the invoice, you will need to raise a credit note for the full invoice amount.
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Go to Sales invoices (take me there in the app), then select the required invoice.
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From the Payments section, select Refund.
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Select Create a credit note.
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Select No money has changed hands and select Create. The invoice is automatically marked as paid using the credit note.
