Set up and record customer sources

The images and steps in this topic are based on our new design (which you can currently switch on and off). If you haven't switched the new design on, the images may look different.

If you want to identify how you are acquiring your customers (e.g. from referrals, advertising campaigns, partner companies, etc.), you can create and use customer sources.

Set up customer sources

  1. Go to SalesCustomers.

  2. From theActions(3 dots ) menu selectSources.

    screen shot of the IRIS Kashflow actions menu highlighting sources

  3. A source called Other is created by default. Select an existing source to edit if required.

    screen shot of the sources list in IRIS Kashflow

  4. Enter a Source Name, such as Trade Show, together with any associated cost (for information purposes only).

  5. Select Add New Source. Repeat this process for any other sources you want to add.

Assign a source to a customer

Once you've added sources, you can then assign them to customers.

  1. Go to Customers and select the customer from the list.

  2. Select the Options tab then select the Source from the list.

screen shot of the customer options page in IRIS Kashflow

  1. Select Update.