Collect payments by GoCardless direct debit
Collecting payments by direct debit means that you can take a payment from a client directly from their bank.
You must have a GoCardless account set up and you must have set up a direct debit mandate for this customer.
Collect GoCardless direct debit payment for an unpaid invoice
If you have an existing direct debit mandate with a customer who has an unpaid invoice, you can collect payment immediately.
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Go to Invoices and select the required invoice.
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Select Direct Debit.
Collect GoCardless payments for a repeat invoice
If you bill your customer a fixed amount on a regular basis you can use repeat billing to automatically create the invoice and collect the payment.
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Go to Invoices (take me there in the app) and select Repeat Invoices.
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Select Create. Complete Purchase Order and Description, then select the Customer from the list.
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From the Duration section, select Collect Via Direct Debit then select Save. If the customer has authorised a direct debit mandate, the process is complete. If not, you can send an email requesting permission.