How to backup and Restore the Tax Database

Introduction

The Backup and Restore function contains the following options:

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Making a quick backup

Restoring a quick backup

Making an external backup

Restoring an external backup

Making a scheduled backup

 


 

Making a Quick backup

  1. Log on to PTP Tax Platform and select the Backup/Restore Tax Database option from the tool bar to access the Backup/Restore Tax and Accounts Database screen.

  2. By default the Backup (Save) all the current Databases is enabled as is the day of the week.

  3. Click Run Option to begin the backup process.

  1. Once the progress bar has reached 100% click OK on the backup successful option.

 

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Restoring a quick backup

  1. Log on to PTP Tax Platform and select the Backup/Restore Tax Database option from the tool bar to access the Backup/Restore Tax and Accounts Database screen.

  2. Enable the Restore (Overwrite) all the current Databases option then select the required day and click Run Option.

  3. The date and time that backup file was made will be shown, click OK to proceed.

  4. Once the progress bar has reached 100% the Restore Successful prompt will display, click OK to continue.

 

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Making an External backup

  1. Log on to PTP Tax Platform and select the Backup/Restore Tax Database option from the tool bar to access the Backup/Restore Tax and Accounts Database screen

  2. Select the External tab to access the following options.

  3. By default the Backup (Save) all the current Databases option is selected as is the day of the day of the week.

  4. Select the External Backup Drive/Folder location by clicking in the dots icon at the end of this line.
  1. Click Run Option to proceed, insert the appropriate disk and click OK to continue.

  1. If this is the first time this disk has been used for a backup a prompt to erase any existing data and prepare the disk to be used as a Platform backup disk is generated, click OK to continue.

  2. Once the progress bar has reached 100% the Backup Successful message is produced, click OK to continue.

 

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Restoring an External backup

  1. Log on to PTP Tax Platform and select the Backup/Restore Tax Database option from the tool bar to access the Backup/Restore Tax and Accounts Database screen.

  2. Enable the Restore (Overwrite) all the current Databases option and enable the Restore from some other user-selected location/medium option.

  3. Click Run Option.

  4. Use the Browse for Folder option to select the backup file.

  5. Once the progress bar has reached 100% the Restore Successful prompt will be generated, click OK to continue.

 

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Making a scheduled backup

  1. Log on to PTP Tax Platform and select the Backup/Restore Tax Database option from the tool bar to access the Backup/Restore Tax and Accounts Database screen.

  2. Select the Scheduled tab to access the following options.

  3. Set the time that the backup should be made and enable the required days.

  4. If the Quick option is selected the files will be saved in the default location - C:\Program Files\PTP\PTPData\Platform\BACKUP* in the folder of the relevant day of the week. If the External option is enabled- either select the Same as external tab or use the ...  button to specify the location.

  1. Click Start to begin the process and enable the Auto Start the Scheduler along side Tax Platform option.

  2. Click the Cross icon to close this screen.

If the backup has been successfully scheduled the PTP logo appears in the Windows Taskbar situated in the in the bottom left hand corner of your screen. Click on this to check the status of your next scheduled backup.

*Microsoft Windows VISTA and Windows 7 

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