How to remove IRIS using the Microsoft Fix It utility

Introduction

This topic details the process of removing any residual IRIS program entries.

 

The following 'error 1606' may display when attempting to reinstall IRIS software, if all components of the previous install were not removed during uninstall of the software from the Control Panel.

A clean uninstall is necessary  to remove all residual files, for example if the current installation is corrupt, before a re-installing.

This can be due to drive letter changes, removal of the original install image, or other system changes.

 

The Microsoft Fix It Solution Center can automatically solve issues associated with uninstalling software and is compatible with Windows 8.1, Windows 8 and Windows 7 Operating Systems.

  1. Visit Microsoft Support at https://support.microsoft.com/fixit/

  1. From the list select Install or upgrade software or hardware.

  1. Click Run Now next to Fix problems that programs cannot be installed or uninstalled.

  1. Click Run in the install dialog box. Microsoft will download and install the Fix It Engine on the computer.

         

  1. Select Detect problems and apply fixes for me (Recommended).

 

  1. From the list, select the program to be uninstall from the list and click Next.