Client Service Quick Guide

For further information please see the Client Service Tutorial or Client Service Help screen.

Creating a new client service.

View a client, with Pm open, and go to the Client Service tab.

From here details of all current services set up already. Click to:

Now by using Job Planning searches can be made for services for a particular job to see what stage the job is in or whether they have been created.

When a job is completed a prompt may come up to ask whether the next job is to be created. If the next job has already been created then this prompt will not come up.

Further recurrence details.

If the job recurrence is set to 6 monthly say when the service on the client is created it will allow changes to be made to the specific recurrence. This is because the default job recurrence is 6 monthly but for some clients this may be more of less. Consequently changes can be made on the recurrence from unspecified, which would be user defined, up to Annual.

If the job is a Standard System Job Type then the recurrence details cannot be changed.

Terminating a Client Service

Terminating a client service will stop the automatic creation of jobs. To Terminate a client service firstly go to the Client Service Tab. From there highlight and View the client service.

From this screen enter in a Date Terminated.

Click on Update.

Deleting a Client Service

If a client service is created by mistake, then View the Client Service and then click on Delete.