Client Job Profile Quick Guide

For further information please see the Client Job Profile Tutorial or Help screens.

When accessing the client's job profile a screen headed View Job Profile - Client ID - Job ID (date) (description) will come up. This screen can be accessed from the Client Maintenance screens and other job related screens like the Job Planning for example. (For details on creating New or Viewing existing job please click here.)

This screen allows a way of entering information against the job profile but if you are entering in details against a lot of client please consider using the Job Stage Fast Entry screen which will allows a quick and efficient way of entering profile information.

The top of the screen will confirm the client identifier and client name in question. It will also detail the Job identifier (and period end date) and will give the job description. Also details of the job assignee are given. The Job assignee is relevant to this particular job and detailed when the job is viewed.

 

Scheduled Start Date and Scheduled Completion Date

These are fields that can be entered when looking at the Assignments against the client job.

The highest numbered stage that has been marked as completed will be displayed. The stage is completed when a completion date is assigned to it. Details on completing a stage are below.

The main box shows the current stage setup for the client. From here scroll up and down and see which stages have been marked as complete and the staff member (if assigned). Also take note on whether there has been a task linked against the profile, a Due date for the profile and also if there are any Notes attached.

 

Marking Stages as complete can be done in four ways.

If there is an automatic completion on the client job stage and that event is triggered.

Similarly if details have been entered incorrectly view the stage and delete the entries against staff and date. By removing the date this will no longer mean this stage is completed.

 

Posting a Task against a stage.

Highlight the relevant stage and then click on Post.

If the job profile highlighted is already assigned to a different staff member (see Assignments for more details) then the task will automatically be linked to that staff member. If not then the staff member logged in will be the recipient of the task. In either case the task recipient can be changed.

The Post screen will detail the client, job and relevant stage automatically. Enter in additional information as normal. For details on posting task then please click here.

When the task is completed the user will be prompted if they want to mark the stage as complete as well. If Yes is selected then the task will complete and also the relevant stage will be Marked as Completed. If No is selected then task is completed but the job profile is not updated.

 

Deleting entries in stages.

To delete information held against a stage highlight the stage in question and then View. From here highlight and delete the information.