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This option checks that all the information in each client account is properly matched. Any anomalies are repaired.
For example, if a payment was matched to a balancing payment due and payment record has somehow been lost, the balancing payment due will be matched to 'nothing'.This would cause a 'btrieve' error when that client account was opened (btrieve library error -1 response 4 operation 4). The recovery process would remove the match on the balancing payment due.
Another possibility is that the account balance, shown at the top of the client account screen, is not the sum of the entries in the account. The recovery process will correct the balance. The recover routine is safe to run at any time but will not normally be used unless an error has occurred or as advised by the customer support department.
Confirm that the process is to be run. All client accounts will be checked. This process should take only a few seconds.
At the end of the recovery process, IRIS will indicate how many, if any, accounts have been recovered.