Automail events

The IRIS Automail software may be used to produce letters. It works by storing standard letters, called templates, and printing those letters for a selected client or range of clients. It is also possible for a number of events to be stored automatically. For example, when a new client is created, this event may be used to trigger a letter of engagement.

When a triggering event occurs, the following screen will be display (provided the Automail software has been installed and the prompt has not been hidden):

If you do not want to use Automail, ensure the 'request letter; box is not ticked and the 'don't show this dialog again' box is ticked.

If you do want to use Automail but do not want to see this prompt, tick the first and last questions and select the appropriate letter template, see the suggestions, below.

There are a number of trigger events in Personal Tax:

 

Letter triggering event Suggested letter template

If the letter is to be 'reviewed/printed now' the appropriate Automail screen is displayed.