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IRIS Docs will run on a network or standalone environment. In some instances where a firewall has been installed, a noticeable drop in performance can occur.
Firewalls filter traffic entering or leaving the computer. When connected to the Internet, information is flowing to and from the PC in a near-constant stream through the PC's ‘ports’. There are thousands of ‘ports’, acting like gates, letting information in and out. There are commonly two types of firewall, hardware firewalls and software firewalls.
PC workstations as a standalone or as part of an Internet Security Suite often have Software firewalls installed. An example of this would be Zone Alarms although there are many alternatives.
If using IRIS OpenDocs in a standalone environment, it is unlikely that the installed firewall package will affect performance. However, in SQL environments, if IRIS OpenDocs has been installed on a server or other workstation and is being accessed via a mapped drive, then the firewall package could be blocking/checking requests made.
Setting specific rules within the firewall software to allow communication through the desired ports should resolve the issue.
The TCP ports that need to be excluded are: 65100, 65101, 65102, 65103, 65104, 65105, 65106, 65107, 65108, 65109, 65110, 65111, 65112, 65113, 65114, and 65115
Your own IT Support provider should be able to offer assistance with this.